Shipping policy
Shipping Policy
Thank you for shopping with Fairy Hooks.
Please note that Fairy Hooks sells digital products only. We do not sell, ship, or deliver any physical items.
Digital Delivery
All products purchased from our store are delivered digitally. No physical product will be shipped to your address.
After completing your purchase, you will receive access to your digital product through one or more of the following methods:
-
A download link on the order confirmation page
-
A download link sent to the email address used at checkout
-
Access through your customer account, if applicable
Please make sure the email address entered at checkout is correct, as this is where your order confirmation and digital access details may be sent.
Shipping Fees
Because all products are digital, no shipping fees are charged.
If shipping options appear during checkout due to a technical error, please contact us before completing your purchase.
Delivery Time
Digital products are usually available immediately after payment is completed.
In some cases, delivery may be delayed due to payment processing, email delivery issues, technical problems, or security checks. If you do not receive your download link or access instructions within 24 hours, please contact us at support@fairyhooks.com.
No Physical Delivery
We do not provide physical copies, printed materials, USB drives, CDs, or any other shipped items.
Purchasing from our store means you understand and agree that your order consists of digital content only.
Incorrect Email Address
If you entered the wrong email address at checkout, please contact us as soon as possible at support@fairyhooks.com with your order number and the correct email address.
We will do our best to help you access your purchase, but we are not responsible for delays caused by incorrect customer information.
Download Issues
If you have trouble downloading or accessing your digital product, please contact us at support@fairyhooks.com. We will be happy to help resolve the issue.
Please include your order number and a brief description of the problem so we can assist you more quickly.
Contact Us
If you have any questions about this Shipping Policy or need help with your digital order, please contact us at:
Fairy Hooks
Email: support@fairyhooks.com